Product Description

We are a smart home security system that combines sleek hardware with intuitive software for both renters and homeowners. Scout offers a self-installed smart home security system that integrates with other best-in-class smart home products like Echo, Nest, IFTTT and more.

From the hardware to the in-app experience, Scout is completely customizable to suite your needs. Scout has low hardware costs and monthly monitoring fees, making home security affordable and accessible for everyone. Scout is the security solution for the modern, connected home.

From the Manufacturer

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Self-Install In Minutes

Install Scout yourself. There is no hardwiring and no drilling. We do not send a professional to install your home security. You can easily secure devices throughout your home in under an hour, activate your monitoring plan, and start monitoring your home security immediately.

No Long-Term Commitment

Our monitoring plans are all month-to-month with no contract. With our plans, Scout customers can add an extra layer of security with access to our mobile app, cellular backup for when the power goes out and 24/7 professional monitoring who can dispatch emergency response if necessary.

Sensor Is Tripped

A sensor detects unexpected activity and immediately notifies your Scout Hub.

Your Plan In Motion

The Hub triggers your preset responses such as a siren or custom alerts.

Respond Or Ignore

View details of the event and quickly decide if you need to alert authorities or not.

Monitor from Anywhere

With the Scout app, you can monitor and control your home security from anywhere at anytime. Check out the live activity feed, arm your system or respond to an alert as you prefer all in the app.

About the Startup

Describe your product in 3 words.

Sleek. Smart. Secure.

How did you come up with the idea for this product?

In 2013, we were creating prototypes of new home sensing technologies to see how far we could push technology around the house. At the same time, one of the co-founders at Scout was researching home security for his new home. He quickly discovered that the options available were expensive, had dated technology and hadn't changed design-wise since the 1980s. Those two worlds collided and the team immediately went to work. We saw an opportunity to create a security system that was sophisticated enough to operate with today's technology, designed to be visually appealing alongside modern decor, and priced at a point where it was affordable to the 83% of homes in the US that did not have security.

What makes your product special?

The user experience is what sets Scout apart. Making devices is easy. Making devices talk is easy. But, an intuitive end-to-end experience that is a delight to use is rare. So, we focus our attention on making the best user experience possible. At Scout we require no long-term commitment from our customer. Renters and homeowners alike are welcome. With a self-installed system, no credit check and no contract in place, customers can customize their system as they see fit - from the number of devices they purchase to how they want to monitor their system. Even with our paid monitoring plans, customers can cancel at anytime. Our app gives customers control of their home from anywhere, as well as access to other smart home products that Scout works with like Nest, Echo and Hue. Finally, we made it a priority to create a sleek look and feel that would fit in with the modern, connected home. We want home security to be appealing, affordable and accessible to everyone.

What has been the best part of your startup experience?

The best part of the creation process is seeing the first customer orders fulfilled, used and loved. Years of hard work and long hours went into crafting the Scout experience. When the customers let you know that you've delivered on what you promised - that's the best part. Everything is challenging when you're creating a new hardware device from the ground up. I can't pinpoint one step in the process that is more or less challenging, rather, the whole process from end-to-end is a struggle to produce what you've promised, at the price point you've promised and to get every detail right to deliver on the experience. We feel we've done just that, but it was a multi-year struggle to make Scout a reality.